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    Moca
    zafi
    Specialists on air shipping
    Happy encounters
    anywhere in the world*

    *Destinations, fares and costs, depend on many factors including
    breed, size and pet measurements, also dates and airline availabilities.
    Not all destinations are available at all times. (any moment).

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    Poeple Slider
    It`s our business to deliver a
    happy animal to its destination
  • tiga
    Pet Delivery and collecting
    Door to Door
    We relocate your pet in the
    most comfortable and secure way,
    national or worldwide.

*Destinations, fares and costs, depend on many factors including breed, size and pet measurements, also dates and airline availabilities. Not all destinations are available at all times. (any moment).

Looking to transporting your pet?

Let us Help!

In order to provide you with an adequate budget, Please send an email to info@petair.com.mx, including your pet's data as complete as possible (breed, size, weight, measurements, name and recent photos. If you have all your documents or if you're missing something) as well as destination of your trip and approximate dates. Remember that all our departures are from the CDMX, we do not transport puppies under 8 months and our availability, many times, depends on the airlines.

Infinity-Loop@2x

Door to door

Our complete door-to-door service, collects or delivers your pet at home or airport, according to your needs:

  • From your house in CDMX - To your house in the new destination (your new home)
  • From the CDMX International Airport - To the airport of the main destination city
  • From your home in CDMX - To the airport in the main destination city
  • From the CDMX International Airport - To your home in the new destination

This helps you save time and trouble, so you both have a pleasant and stress-free experience. *

Retina-Ready

Making it Simple

Pet transporting management and operation implies specific procedures and requirements, which can be problematic and delicate.
We can advise and help with the necessary procedures for your pet's trip; However, it is necessary that you as owner, have complete basic documents to speed up procedures (updated vaccination card, veterinary health letter on letterhead, property documents, etc.)
Remember that your pet CAN NOT travel if it is sick, pregnant, convalescent, injured, medicated, freshly vaccinated, without papers or without kennel)

Chat@2x

Previous visit

It is essential for your pet to feel comfortable and safe with us, so we offer a pre-visit before the trip, which allows it to know and trust us. This visit takes place on our facilities at CDMX once the service is contracted.

* Remember that not all countries, states and cities are available. Each airline and country, handle specific and individual regulations. Services are by international air cargo; and mostly national, by land. Service is exclusive for dogs and cats, older than 8 months of age and of certain breeds.

PET AIR MEXICO

We are a committed team OFFERING qualified, exclusive and personalized services. We always try to adjust to your needs. We understand the importance of your pet, so our responsibility and commitment are inherent in each transfer.

We care about your pet´s integrity and safety .
18 years of experience back us up!!!

Remember that in PET AIR MEXICO:
  • We do not have branch offices.
  • We do not give service to third parties.
  • Our services are by air cargo to international destinations.
  • We only transport dogs and cats (at the moment).
  • We do not ask for deposits without having approved and provided the service.
  • We do not promote the purchase / sale of animals so we do not transport puppies under 8 months of age. We always encourage adoption.
  • Our offices and transit pension are in the CDMX, so it is always the starting point and arrival of the trips.
  • We always try to offer the most accurate information, according to the latest updates marked by SENASICA / SAGARPA, however, this info also depends on each agricultural department at the destination country.
  • WE ARE NOT AN AIRLINE, so it is important to know that the availability of your trip, depends 100% of the availability of seats, cargo and dates of the airlines.
Meet our team!
MELISSA

Dynamic, traveler by nature, animal lover who´s always committed with pets and its owners welfare offering her best attention to every costumer.

ELÍAS

Manager, advisor, and promoter of goals achievements , always in charge of carrying out procedures and logistics of all services related to import and export of pets, having all necessary information, first hand and updated, for each trip.

The attention and responsibility with which we work, are our Company´s basis functionality , so is the tranquility of our costumers and confidence of our services.

 
We are
  • 100%
    Pet lovers
  • 80%
    Veterinarians
  • 80%
    MANAGERS AND ADVISORS
We are not
  • 0%
    Travel agency
  • 0%
    Air Line
About Pet Air

We are expert advising animal lovers! We put all of our effort to guarantee the best experience in each trip.

However, the process is always delicate, WE ARE NOT AN AIRLINE, so we depend on them to perform our service; and since we are not a travel agency, we must adapt to each airline availability.

We depend on availability and sometimes not all destinations have the capacity to handle cargo or pressurized cabins.

Sometimes, It gets more expensive and complicated for your pet, When travelling by land so this service is provided only to states close to the CDMX.

* All our logistics are dictated by import and export regulations and parameters according to the IATA. Our IPATA membership extends our customs networking services for most destinations worldwide.

Services and process

We try to adapt to all of your travelling needs.

DELIVERY AND COLLECTION DOOR TO DOOR

Our complete door-to-door service, collects or delivers your pet at home or airport, according to your needs:

  • From your house in CDMX - To your house in the new destination (your new home)
  • From the CDMX International Airport - To the airport of the main destination city
  • From your home in CDMX - To the airport in the main destination city
  • From the CDMX International Airport - To your home in the new destination

Pets and documents handling and supervision

International services are by air cargo, we do not handle transport logistics as extra luggage. We supervise each pet, until the moment they are delivered to shipment agents. We search for direct flights to avoid layovers (stopovers), but it is not always possible.

CUSTOMS AND PROCEDURES

Pet documentation and papers are owners full responsibility. (medical certificate, vaccination card, property documents, etc). Each country, state or city has different animal importing and exporting regulations. We try to inform each client which are the necessary laboratory tests according to their destination, based on information reflected by each country dependencies or agricultural departments. This info may not always be updated and there could be changes at the last moment, Pet Air has no responsibility on this matter. Not all destinations are available, please ask for complete info.

VETERINARY SUPPORT

If you do not have support of a veterinarian who can issue the medical certificate, we can recommend one, according to the requirements of each country, since we have a network of doctors and veterinary hospitals with the professionalism supporting our service. In the same way, in some destinations where there are layovers (stopovers) (Oslo, Frankfurt, Amsterdam, etc.) there are hotels or transit pensions for pets. We can give you some options.

ADVICE AND INFORMATION

Once hiring us, we can provide support about various topics related to your trip, from tips to make it easier and more comfortable, to technical issues such as the need for identification microchip, entry paperwork, schedules, dates and general recommendations.

KENNEL

​To start a trip ,it is essential to have a kennel or a travelling cage. Sometimes, airlines request metal or reinforced wooden boxes for a certain breeds and pet sizes. Kennel size should always be from 10 to 15 cm higher and wider than the pet´s measurements, in case of reinforced boxes, this may vary (go to frequently asked questions to see information on "How to measure to your pet? ")

PENSION

This service, is exclusive for clients who have booked and it is provided in case of flight delay or when dates vary between owners and pets. The maximum pension period can last up to 5 days since it is only transit.

Our clients

Meet some of our happy travelers and family members.

Contact

We simplify your transfers and guarantee the best travel experience!

Datos de contacto

Send us an email for more info.Quotes(Proposals) take from 3 to 5 business days. Remember that planning well and with time, helps us to provide you with a better service.

Our offices are not open to the public, once the service is contracted appointments and previous visits are scheduled.

We will get in touch with you as soon as possible!
THANKS FOR TRUSTING US
info@petair.com.mx